Limerick’s COVID-19 Volunteer...

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Limerick’s COVID-19 Volunteer Response Is Up And Running

Caitlin Griffin
Caitlin Griffin

03:49 1 Apr 2020


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Collection and drop off of shopping and prescriptions are set to be the most common tasks performed.

Established on Friday and based at the Munster GAA headquarters – home also of Limerick GAA – contact has been growing incrementally by the day across both the volunteer email address, [email protected], and the 1800 832 005 freephone helpline.

An additional email address is also now available for people needing support [email protected]

With the need for the centre, which operates from 8a.m to 8p.m. daily, set to increase over the coming weeks in line with the anticipated peak period for the COVID-19 pandemic impact here in Ireland, organisers of the initiative say that they have been heartened by the level of activity and welcome for the service already.

Speaking today, Anne Rizzo, Limerick City and County Council, which is leading the response alongside an Garda Síochána and the HSE and backed by up to 40 sporting, community and religious groups across the city and county, expressed confidence with regard to the centre’s readiness for peak demand.

“We’ve been hugely encouraged by the response. We’ve had people contacting us on our volunteer email address and on our helpline, just offering their support. We’ve also had plenty of initial calls from people who need the service.  These have been resolved either at the centre itself or by our volunteers on the ground. Given it has been pulled together so quickly, the system is working well.”

As of last evening, Tuesday, a total of 135 calls were logged by volunteers, with the numbers rising incrementally each day. Approximately 21% have been dealt with operational Gardaí in the Division with 79% either completed by volunteers on the ground or dealt with by call centre staff.

 

#LKTogether #MidWestTogether #COVID19.


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