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Some Ulster Bank Customers Funds Have Disappeared

SPIN 1038
SPIN 1038

11:35 24 Apr 2018


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Ulster Bank says it's aware that money isn't showing in some customer's accounts.

It's after large numbers of the bank's customers have reported their salaries have disappeared from their accounts, while direct debits haven't been paid.

Other customers say that their cards are being declined and their balances aren't correct.

Ulster Bank says it's working hard to fix the issue, but hasn't given a time-frame for when it should be fixed.

A spokesperson says "No customer will be left out of pocket as a result of this issue" and  that emergency cash is available in branches or via telephone.

These are just some of the people affected by the issue:


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